Tag Archives: PR Firm Orlando

The Ethical Gut-Check

by Kerry Martin Almost every industry or profession has a moral standard to which they adhere.  Doctors have the Hippocratic Oath, lawyers have t... Read More »

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Don’t Repeat Negative Language

by Dan Ward, APR, CPRC One rule of media training that we stress time and again in our Message Matrix® program is “don’t repeat negative langu... Read More »

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Consistency is Key

by Julie Hall By now, you’ve probably heard the viral recording of a Comcast customer service call that went very badly (to say the least).  Com... Read More »

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What Justin Timberlake Can Teach You About Service

by Kim Taylor Typically headlines like this are written just for the click, but stick with me, this one’s for real. There’s a song on Justin... Read More »

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Stand by for Robo News

by Roger Pynn, APR, CPRC Just when you thought it couldn’t get any worse, the Associated Press introduces automated news writing.  As if CNN (th... Read More »

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