Tag Archives: Customer Service

Don’t Be a Meeting Wanderer

by Dan Ward If your meetings run long, if you leave without clear action items, or if you catch yourself or others daydreaming, you may be a Meeti... Read More »

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A Better Way to Mind Your Manners

by Elizabeth Lytle As children, we are taught to say “please” and “thank you,” two phrases widely recognized as the most fundamental tenets... Read More »

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A Sense of Urgency

by Kim Stangle Customer service is a topic that’s been written about ad nauseam, but no matter how much we read, it always seems worth it.  Sort... Read More »

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How Many Times?

by Roger Pynn I’ll bet you can relate to this photo. How many times have you been really disappointed – or, for that matter, really plea... Read More »

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#PrimeDayFail

by Ashley Tinstman Everyone was talking about it.  There were ads on TV.  The buzz on social media was building.  Amazon Prime Day was coming, a... Read More »

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