Category: Heather Keroes

I Can’t Hear You …

by Heather Keroes Applebee’s, why aren’t you listening to your customers?  A few days ago, an Applebee’s server posted a photo to Reddit of ... Read More »

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Facebook Trumps Faces

by Heather Keroes Are you good at remembering faces, but perhaps not so good at remembering names?  You may eventually change your tune to “I’... Read More »

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Feeling Stressed? You’re Probably in Public Relations

by Heather Keroes Sure, there are days when my piles of to-do’s form a small mountain range across my desk (who doesn’t have those days?), but ... Read More »

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Driving with Friends

by Heather Keroes Three hours on the turnpike.  My end goal:  turkey.  I knew where I was going, but I still programmed my drive into Waze, a tr... Read More »

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Thank You for Your Time

by Heather Keroes “Thank you for participating in our recent digital market research surveys.”  To the best of my recollection, I had done no ... Read More »

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