Category: Dan Ward, APR, CPRC

Another One Bites the Dust

by Dan Ward, APR, CPRC Last month, Roger Pynn wrote about the demise of the print edition of SmartMoney magazine. While that news was certainly ... Read More »

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Ombudsman, Where Art Thou?

by Dan Ward, APR, CPRC Many newspapers, including the Orlando Sentinel, used to have ombudsmen who served as the readers’ voice in the newsroom.... Read More »

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Worst to First

by Dan Ward, APR, CPRC From what I was reading on Twitter and Facebook, Wednesday's Presidential Debate was the worst ever, and Jim Lehrer was to b... Read More »

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47 Percent and Lessons for PR Pros

by Dan Ward, APR, CPRC Seems like every pundit has taken presidential candidate Mitt Romney to task for his “47 Percent” comments, just as Pres... Read More »

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The Customer is Always Right

by Dan Ward, APR, CPRC My colleague, Heather Keroes, shared her negative customer service experience a few months ago.  It resulted in her not doi... Read More »

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