It’s Not Delivery. It’s Anonymous. And Wrong.
by Dan Ward Like many PR people, I’ve been monitoring reaction to the @DiGiorno Twitter debacle, in which the person behind the company’s Twitt... Read More »
Category: Dan Ward
“Do the Right Thing” is No Longer Enough
by Dan Ward I recently wrote about the First Rule of Public Relations: Do the Right Thing (hat tip to Frank Stansberry). The rule is a good remin... Read More »
Tags: Leadership, PR Firm Orlando, Public Relations 1 Comment
First Rule of Public Relations: Do the Right Thing
by Dan Ward Those who work at Curley & Pynn are often reminded of their responsibility to lead in their profession and lead in the community. ... Read More »
Tags: FPRA, PR Firm Orlando, Public Relations 1 Comment
Want to Avoid Negative Reviews? Provide Better Service.
by Dan Ward Mashable reported on Monday about the Union Street Guest House in Hudson, NY, which threatens to fine guests $500 for negative reviews.... Read More »
Tags: Customer Experience, Marketing Communications, PR Firm Orlando 1 Comment
Don’t Repeat Negative Language
by Dan Ward One rule of media training that we stress time and again in our Message Matrix® program is “don’t repeat negative language, even t... Read More »
Tags: Media Relations, Media Training, PR Firm Orlando No Comments