Tag Archives: Customer Service

A Better Way to Mind Your Manners

by Elizabeth Lytle As children, we are taught to say “please” and “thank you,” two phrases widely recognized as the most fundamental tenets... Read More »

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A Sense of Urgency

by Kim Stangle Customer service is a topic that’s been written about ad nauseam, but no matter how much we read, it always seems worth it.  Sort... Read More »

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How Many Times?

by Roger Pynn I’ll bet you can relate to this photo. How many times have you been really disappointed – or, for that matter, really plea... Read More »

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#PrimeDayFail

by Ashley Tinstman Everyone was talking about it.  There were ads on TV.  The buzz on social media was building.  Amazon Prime Day was coming, a... Read More »

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Disconnected Customer Service

by Kim Stangle Social media has changed so many landscapes.  One major change is how consumers communicate with brands.  And it’s proven to be ... Read More »

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