by Vianka McConville
It’s my birthday!
In this day and age you come to expect Facebook friends posting on your wall on your birthday, text messages and phone calls wishing you well. What you don’t expect is a text from your dentist wishing you a happy birthday, but lo and behold, my dentist let me know they care.
Happy Birthday Vianka! We hope you have many reasons to smile today 🙂
I love my dentist and things like this add to the reasons why.
Thinking out of the box in communications can build the “fuzzy” feeling about a brand and keep the customer coming back.